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[Solved ] Printer trouble (HP Pro 8710)



I have a problem with the multifunctional printer (HP Officejet 8710); the printer with windows works; with Fntoo instead no (not a couple of days ago worked fine;


	sandro@ci74771ht ~ $ uname -a 
Linux ci74771ht 4.12.12-gentoo #1 SMP PREEMPT Sat Oct 7 23:44:55 CEST 2017 x86_64 Intel(
R) Core(TM) i7-4771 CPU @ 3.50GHz GenuineIntel GNU/Linux
	sandro@ci74771ht ~ $ eix -I hplip 
[I] net-print/hplip [1] 
    Available versions:  3.16.3 (~)3.17.9-r1 (~)3.17.10 {X doc fax +hpcups hpijs kde li
bnotify libressl -libusb0 minimal parport policykit qt4 qt5 scanner (+)snmp static-ppds
PYTHON_SINGLE_TARGET="python2_7 python3_4 python3_5 python3_6" PYTHON_TARGETS="python2_7
python3_4 python3_5 python3_6"} 
    Installed versions:  3.17.10(01:25:16 25/10/2017)(X fax hpcups hpijs kde policykit 
qt5 scanner snmp -doc -libressl -libusb0 -minimal -parport -static-ppds PYTHON_SINGLE_TA
RGET="python3_4 -python2_7 -python3_5 -python3_6" PYTHON_TARGETS="python2_7 python3_4 -p
ython3_5 -python3_6") 
    Homepage:            http://hplipopensource.com/hplip-web/index.html 
    Description:         HP Linux Imaging and Printing - Print, scan, fax drivers and s
ervice tools 

[1] "net-kit" /var/git/meta-repo/kits/net-kit

The Scanner seems to runs fine.

Some idea to solve the issue ?

Thanx :)

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5 answers to this question

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  • Funtoo Linux BDFL

Sandro, I actually encountered this problem where a package upgrade caused my printing to stop working. I should have filed a bug -- I think I needed to recompile cups-filters to deal with an update to a pdf library? I can't recall exactly. Definitely an issue where I think cups-filters should have a slot dependency on a particular library it uses. I think it may have been the upgrade from qpdf 6 to 7, which makes cups-filters need a rebuild (and no slot dep to trigger this)

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When you say "trouble", what do you mean? From your post I guess that a few days ago you could print, but not anymore.

This might be caused by an update; run

qlop -l

to see what packages have been emerged in the last days.

Also, for the recommended driver for your printer, check: https://wiki.linuxfoundation.org/openprinting/start

Lastly, make sure that you are in the "lp" and "lp-admin" groups. That's all the general advice I can offer, since I don't own this printer myself.

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I do not know exactly what does not work; however, the printer is multifunctional and I tested the scanner and works properly with "xsane" for example.
As for printing, I have problems. the file I want to print however "enters the" print queue "" but the printer does not react ... does not do anything.
I try to send a couple of logs.
Thank you for your interest :)

1) https://paste.pound-python.org/show/0mp2aW3HNlNOnAajohjo/

2) https://paste.pound-python.org/show/mco4O8kP7HW2rPYqCnQh/

Thanx for the aid _'_

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